Microsoft Teams Call Issues

Modified on Fri, 03 Jun 2022 at 12:03 PM

Priority: High

Status: Resolved

The issue has been investigated Queen's ITS has resolved the issue.


An issue has been identified by the AMS IT Department where Teams calls are being dropped and video and call quality is poor when in the LaSalle building.

Current Status:

There was an issue identified on the network where certain ports were not communicating to Teams servers. We actively worked with Queen's ITS to resolve.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article